Do you have questions about Aire?
Don't worry, we've thought of everything! In this FAQ, you will find all the answers to the most frequently asked questions about our products.
The answer to your questions
Frequently Asked Questions
What is a Pegboard?
You didn’t know the word “pegboard” before coming here either? Don’t worry, you’re not alone! There isn’t a perfect translation in French — sometimes you’ll see “panneau perforé” or “panneau modulable.” In English, peg means “peg/dowel” and board means “board.”
Basically, a pegboard is a board with regularly spaced holes into which you insert pegs, hooks, shelves, and accessories to organize or display items. Its advantage: modularity. You can change the layout in seconds, without tools, according to your needs.
How to install a pegboard on the wall?
Here is our installation manual in French and in English
We have developed a simple and invisible mounting system. There are 4 screws (minimum) to be positioned using your Pegboard.
The screws + multi-material anchors are always provided with the Pegboards.
On what type of wall can I install an Aire Pegboard?
The Aire Pegboards can be installed on different types of walls, such as walls made of:
- Plaster
- Drywall (type BA13 or Drywall in English).
- Concrete
- Wood
- and even brick walls.
It is important to properly insert the multi-material anchors before inserting your screws to ensure a secure and sturdy installation.
Are the mounting screws visible?
We have developed an invisible fastening system. We provide the screws and anchors. They are positioned using the Pegboard. The anchors are compatible with multiple materials.
Where are the products offered by Aire made?
Aire is a design and manufacturing workshop. All our products and accessories are made in France, in our workshop. We are located in Paris in the 18th arrondissement at CAP 18. An industrial hotel dedicated to urban manufacturing.
Can I use Aire accessories on a pegboard from another brand?
Unfortunately, there is no standard in the world of Pegboards. If you use a Pegboard from another brand, there is a good chance that our accessories will not work. If you have a pegboard with exactly the same technical specifications, then it might work, but we do not guarantee it.
What are the manufacturing lead times for a Pegboard?
We manufacture all Aire products to order. We need 1 to 3 weeks to make your Pegboard and accessories from the time the order is placed, depending on the volume of your order. Then, you should allow 2 to 7 days for shipping depending on the delivery option chosen.
What is the maximum weight that wall shelves can support?
Our Pegboards support a maximum load of 40 Kg. Beyond that, you need to ensure the quality of the wall and your mounting. A standard Pegboard is fixed to the wall with 4 screws. Each screw can support a load of 50 Kg. This provides a significant safety margin.
Our stainless steel pins support 8 Kg per point. Many customers use our Pegboards for book libraries. Feel free to contact us to collaborate on your project. We are here to help you.
I need help customizing my Pegboard, who should I contact?
Please send an email to contact@aire-shop.com
I would like to return the Aire products, is that possible?
Yes, you can return your product within 30 days of its shipment. All products must be returned in secure packaging and in like-new condition. Please contact customer service to follow the return procedure.
Is the payment method secure?
Our payment methods are completely secure thanks to SSL encryption.
How do I maintain and clean my Pegobard and its accessories?
You can use a slightly damp cloth
How do I install an Aire modular desk on my pegboard?
Here is the installation manual for the Aire desk in French and in English